FAQ2019-10-31T10:34:26+09:30

More Questions? Ask Us Here

I’m a member of Active Ageing Australia, why can’t I log in?2020-11-10T11:22:24+09:30

Even if you are a member of Active Ageing Australia, you will need to create a new user account on our learning portal if you do not have an existing account.

Will my access expire?2019-10-22T15:44:43+09:30

Your enrollment will give you lifetime access.

Unless specified otherwise, all Modules you’re enrolled in will be available to you forever.

Can I access all of a Module’s content once I start it?2019-10-16T09:54:33+09:30

In most cases, no – a Module will be specifically tailored for start-to-finish learning. You’ll only be able to access Module content up to and including your own progress through the Module.

You will always be able to revisit already-completed Module content at any stage.

If you have a question regarding a particular Module, please contact us at admin@activeageing.org.au or phone us on 08 8423 0960.

Can I begin a Module and return to it later?2019-10-16T09:35:27+09:30

Yes, you can complete a Module in as many sittings as you like.

Your online profile will save any progress and allow you to pick up where you left off.

I’m not a member with Active Ageing Australia, can I still access discounts for online learning?2019-10-16T09:27:03+09:30

No, you can’t – training discounts are a member benefit.

If you would like to become a member you can sign up online via the Active Ageing Australia website.

I’m a member with Active Ageing Australia, does my training discount still work for online learning?2019-10-16T09:26:59+09:30

Yes, the member discount structure for the online learning is the same as it is for our face to face workshops.

The discount code you received when you signed up to be a member with us will be valid when you register for online learning.

I would like to enroll a group of my staff members to do the training, how do I do this?2019-10-16T09:26:56+09:30

Please contact us at admin@activeageing.org.au or phone us on 08 8423 0960. We’ll be happy to discuss the best solution for enrolling large groups into our online courses.

Are there any prerequisites for the online learning Modules?2021-04-20T15:51:19+09:30

There are currently no prerequisite requirements for any of the online Modules that Active Ageing Australia offer. With the exception of having to first complete the Easy Moves core course, to gain access to the Easy Moves exercise program modules.

If you are unsure if a course is suitable for you or your organisation’s needs, please contact us at admin@activeageing.org.au or phone us on 08 8423 0960.

Why can’t I access the Walking Football Modules?2019-10-24T11:59:55+09:30

The Walking Football modules are exclusively for Walking Football Team Leaders/Facilitators, the Football Federation Australia and the state affiliates.

If you are interested in becoming a Walking Football Team Leader/Facilitator please contact the Football Federation affiliate in your state. If you are a Walking Football Team Leader/Facilitator and can’t access the modules please contact us at admin@activeageing.org.au or phone us on 08 8423 0960.

Go to Top