Active Ageing Australia eLearning

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Active Ageing Australia Learning Website may collect personal information when you contact us, complete a registration, or otherwise voluntarily provide such information.

We will collect personal information by lawful and fair means and with your knowledge or consent.

Personal information may be held electronically and/or in hard copy as necessary for administrative purposes.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us at the time of collection and for other compatible purposes.

We will only retain personal information as long as necessary for the fulfilment of those purposes.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

The personal information that you provide to us is never sold, rented, lent or given to any third parties, including overseas recipients. Your personal information will never be published in our publications or on our web site, without explicit permission. We take reasonable steps to ensure your personal information is only used for the services provided and purposes we require.

For each visitor to the site, we collect certain non-personally identifiable information, including but not limited to: pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends and improving our service to you.

We will make readily available to customers information about our policies and practices relating to the management of personal information.
 

 

How we use personal information

We collect and use your personal information for the following primary purposes:

  • processing online registrations, memberships and/or sales
  • issuing receipts
  • providing you with the assistance you have requested, and providing the best advice and services to you
  • marketing of Active Ageing Australia and other promotional purposes in connection with our services.
  • We collect and use your personal information for the following secondary purposes:
  • unsubscribing your details from our databases
  • determining the number of visitors to our website and conducting reviews
  • responding to complaints
  • providing refunds
  • internal management and administrative purposes

 

You can request access to the personal information that we hold about you, and you can ask us to correct the personal information we hold about you.  Such requests can be made by email to admin@activeageing.org.au.

If you are listed on one or more of our email lists you can opt out at any time. You can unsubscribe by sending a reply email with ‘unsubscribe’ in the subject line; or, where available, by using the ‘unsubscribe’ option noted in our email. 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

We are committed to protecting your personal information and take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

 

 

Getting in touch

We recognise that your personal information is important to you, so please let us know if you have any questions or concerns about this policy or our practices.

For further information about our Privacy Policy or to make a complaint, contact us at admin@activeageing.org.au or by writing to us at 118 Richmond Road, Marleston, 5033.

Updated March 2014